Complete an Online Health Screening Before Your Plasma Donation

On May 9th, 2025, the Donor360 online health history questionnaire application was upgraded and enhanced. This requires all plasma donors who use Donor360 for Online Screening to complete a one-time mobile phone number verification. To complete the verification the phone number must be listed in the donors account at the local plasma center. Third-party authentication systems can be used after the completion of this verification.

NOTE: New registrations to the application will complete phone number and email verifications.

How do I create a Donor360 account?

• Navigate to the Donor360 homepage.
• Click "I agree" to the privacy and terms of use policy and then click "Create account" (you may need to scroll the screen on your phone down to see the “Create account” link).
• You may choose to link an existing Google, Facebook, or Apple account to Donor360, or create a new user account using your email (recommended). To create a new user account using your email, enter your email address, username, and password, and then click "Create account".
• A confirmation code will be sent to your email. Enter the confirmation code provided in the email into Donor360 and then click "Confirm".
• On the "Donor Lookup" screen, enter your information.
  • Note: This process only needs to be completed once. Accessing Donor360 on subsequent days will bring you directly to the "Start Questionnaire" screen.

How do I complete the mobile phone verification?

• Log into Donor360 account with email and password. Select from the list, your mobile phone number and agree to opt in.
  • If your mobile phone is not listed, please select “I need to update my phone number” where a message will display informing you to go to your local plasma center to update contact information.
• Enter the confirmation code sent to your mobile phone and then click “Confirm”.
  • Note: A resend code link is available if needed. Only one attempt is allowed when entering the six-digit code, if entered incorrectly error message “Code expired” will display. If this message is received donors may then select “Resend Code”
    • If the code is entered multiply times and the length of digits entered is incorrect error message “Invalid Code” will display. If this message is received donors may then select “Resend Code”

I've forgotten my Donor360 account password

• Reset your password by navigating to the Donor360 login page and clicking "Reset Password".
• If you don’t recall your username or email address donors will be directed to create a new account.

How long do I stay signed in to my Donor360 account?

• You will remain signed in to Donor360 on your device for 30 days, after which time you can sign back into it again with your email address or username and password, or social media.

Only donors that already have a record created in the center’s donor system will be able to complete the online health history questionnaire.

You must enter all 5 fields to exactly match the information you provided to the center’s donor system, including first name, last name, gender, the identification type provided at the center and the last 5 digits of the identification number.

Regardless of the language choice selected in Donor360, it will launch the questionnaire based upon your language preference entered in DMS. The Spanish (Español) option is for donors that only speak Spanish.

Yes.

Visit your local center and see staff for further explanation.